Has your Laptop stopped playing sound or music? Are you considering calling a remote repair technician to help fix it? There can be several reasons why your laptop’s sound has failed. Today we will explore the most common reasons why your sound has suddenly stopped working and discover the options you have for repair. We will also learn how a simple call to a remote repair engineer can resolve your sound problem today.
3 Most Common Causes for Laptop Sound Loss
- Incorrect Sound Configuration – If you have recently updated Windows on your laptop or have performed a system restore then you may have lost the correct configuration for your machine. When you call a remote repair agent this will be the first thing they will likely check. You can find your sound settings in Windows 7/Vista by going to Control Panel > Sound. The remote repair technician will see if the speakers’ icon is active which should display a large green tick and be set as a default advice.
- Incorrect Sound Drivers – If your laptop’s sound suddenly stops working then there could be a problem with the sound driver software in your portable computer. If you have upgraded the sound card recently then Windows may also be using your old driver that may not be compatible with your sound hardware. A remote repair engineer will check for you to see if there is an update available by going to Control Panel > System then clicking on Device Manager. The remote repair engineer will scroll down to Sound, video and game controllers and then right-click on ‘High Definition Sound Device’. From the menu your repair technician will select “Update Driver Software” and then use the internet to download the new software and install the driver for you. The new sound driver software should now help to restore sound.
- Windows Audio Problems – Windows is made up of many processes and systems that are constantly running and working in coordination with each other. One of these is Window Audio, which shows all of the processes related to your laptop’s sound. When you call a remote repair engineer, they will check this system by visiting Control Panel > Administrative Tools > Services. Your remote repair technician will then stop and restart this process to see if this can resolve your laptop sound issue.
We hope that this article has helped you to understand the benefits of using a remote repair technician to repair your laptop sound problem. By using telephone support you can quickly and cost effectively restore sound to your system and watch in real-time your machine be repaired so that you understand how to try to fix it in the future.
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