IT departments can take advantage of the many apps created for mobile devices. With a smartphone or tablet, administrators and support staff can monitor and work on the 
systems remotely. No more rushing home to reset a server or change someone’s password. Here are some of the best apps to keep the IT staff mobile.
ActiveDir Manager
Available for Android devices, this app is useful if you use Active Directory (AD) in your company. From your smartphone or tablet, you can manage computers, users, and groups. Add or disable user accounts and reset passwords. Undo user password lockouts. Edit specific attributes of user accounts such as contact information.
This app supports Windows Server 2000 and later versions with SSL, StartTLS, or no encryption. You can use WiFi or VPN to establish a direct connection to the AD server. No additional server-side tools are needed. The app uses the Native Active Directory LDAP provider. ActiveDir Manager is available for free or for a $1.99 upgrade, it will save multiple LDAP settings.
Citrix Receiver v1.0.3
This app is available for free on Android and iOS devices. Remotely access and control any desktop and run any applications hosted on a Presentation Server or XenApp server. Access desktops, applications and enterprise files on your smartphone or tablet. View employee screens containing error messages and resolve applications errors. A built-in feature called DocFinder lets you search through company libraries for documents. You must have the latest version of Citirx available on your enterprise servers or support servers.
Cellica Database
This app is helpful if you work with any type of database on a PC desktop or Windows server. A server-side component is needed and once installed, you’ll have access to Oracle, SQL Server, FoxPro, dBase, PostgreSQL, R:BASE, DB2, MySQL, Access 2007, Excel 2007, and any ODBC Compliant Database.
This app gives you encrypted access to all of the databases and allows you to create databases, run queries, edit fields and view with filters and sorting. Correct data problems, reset flags, and check on integrity errors from your mobile device. For example, applications that fail can leave databases in an unpredictable state. Your IT Services in Raleigh can clean up the errors from their tablets wherever they happen to be.
This app is available on Android devices for a free 10 day trial. Registration is $39.99 after the trial expires. It’s currently available as a viewer only on iOS devices.
AndFTP
This app is available on Android devices for free, or $5.99 to unlock some advanced features. This simple app gives you an FTP tool to upload and download files, rename, delete and change file permissions. Run custom scripts from the command line interface. This app also acts as a FTPS, SCP and SFTP client for added security. Move and copy files that trigger synchronization processes. Delete temp files left over from aborted processes or fix broken social media image links by restoring missing or corrupt files.
Having the right tools in your IT department boosts morale since support people aren’t tied to the office or their home computers. Get better response and quicker resolution of application problems with a mobile support team using these apps.
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