Still not convinced, Here are a few testimonials from our current clients on the service they received.
Each one or these testimonials have been provided to us from our clients either by voice , text or video. Check out just how great our staff and technicians really are.
“Tech Joe, I was very skeptical about using an online website to fix my computer. With identity theft, privacy violations and all other possible disasters, I was not sure about this company. I used to take my computer into a shop and get it fixed within a couple days. The problem I thought of getting service online was that my computer would get fixed to a degree and other problems would remain unseen. This company did an excellent job.
They only took about an hour and a half to complete their service and my computer is working great now. The tech (Joe) stayed in contact over the phone every half hour or so to give me an update and I felt like he was right next to me working on the computer. I looked around for other places (geek squad) and they charged way over my budget. I will use this company again.”
“Tech Ross: I called Saturday, June 22nd about a “FBI Virus” and got “Joe”on the line.He was familiar with the virus, always helpful, took control of my computer, and an hour later had removed the virus. Beyond his technical prowess, Joe was pleasant and eager to solve my problem, somewhat of an online rarity.
At the end of my session he told me that the particular “FBI Virus” was impossible to filter, which of course made me less culpable than I might otherwise feel, but I will not be updating any programs from a web page any time soon. He also installed some malware programs beyond what I now have. You all are fortunate to have a person like Joe on your staff, and I will be recommending your site, and Joe, to all my friends. Peace!!!”
“Tech Ross, This company is outrageous! My computer had been running very slow and crashing for quite some time. It was so frustrating. I tried to fix it myself but I’m don’t know much about computers so I couldn’t do it. I took a chance and called Computer Geeks to help me. I’m so glad I did! I’ve been disappointed in the past with various kinds of service companies because it seems that either the people are knowledgable but not so nice, or they’re nice but not so knowledgeable.
That’s not the case with this company! The Computer Geeks owner himself worked on my computer and let me tell you, he was extremely knowledgeable and extremely nice! A difficult combination to find nowadays. My computer is working great now and the owner even answered questions I had. If you are having problems with your computer, YOU MUST CALL COMPUTER GEEKS ONLINE! You won’t be sorry!”
Tech Joe,
Joe was great i had copied my xp systems so we ran that and joe put in protection system. The virus or worm I had completely shut my system down and imbedded into my security system and even took over my anti spy protection. Thanks Joe
great job Jim
Tech Joe,
Thank you so much!! “WORKING PERFECT!!
now I have to catch up on my work, till the wee hours!!
take care,
Have a great weekend!
Shirley Vanderbilt
Tech Joe,
Joe was a fantastic help. It was great to be able to hand over my computer to him and not have to be walked through each step. He was very knowledgeable and didn’t waste time trying to fix items that weren’t problems like so many tech supports do. i would recommend Computer to anyone having computer trouble. And the flat fee is also beneficial, as i’m always afraid if i take my computer into a shop they will charge me an arm and a leg for the time spent. Very good experience
Tech John,
Again you guys did a great job. This is our third time using you and we could not be happier with the service and the price. Our sincere appreciation goes out to John our tech this time for his patience and talent. Best of luck and we’ll call if we have any more issues.
Roy and Candace
Tech Joe,
I just wanted to sincerely thank you for the best computer customer service I have ever had. I had a trojan virus that took DAYS to eliminate, and you were extremely patient in devoting your time to my computer despite the fixed rate charged. I would never hesitate to take any computer problems to you in the future, as you stand behind your knowledge and expertise and do not quit until the problem is fully resolved. Thank you for a great experience under tough circumstances. I wish your business the best. Lew
Tech Joe
Thanks, Joe…you guys are the greatest. Honestly, I’ve had a computer since 1984 and Computer Geek’s is the best tech support provider I’ve ever used.
Thanks!
Jim
Tech Ross
Ross was EXCELLENT!!!!!! He was patient, professional, pleasant and extremely knowledgeable. He did not quit until he provided the best results possible. He provided the sort of value-added service that creates life-long customers. Your company’s customer care and professionalism is UNRIVALED. In fact, I contacted boxaid.com and pcultra.com an hour before I contacted you. Both company’s 888 #s went to voicemail. When I called you, Heather picked up after the second ring and Ross was immediately available. Boxaid called back 10 min. before Ross was finished and I still haven’t heard back from PC ultra. Goes to show you get what you pay for! I will recommend you to all of my clients, friends and co-workers! Keep up the excellent work!
Sincerely,
Kam W- Bilic, PMP
Tech John
PROFESSIONAL, CARING, TRUSTWORTHY….AND WILL KEEP COMPUTER GEEKS IN ADDRESS BOOK! Appreciate your hard work John! Onward and Upward~~~Ya’ll…….-G-
Tech Ross
Thank you so much for your excellent service. Ross and Heather were a pleasure to deal with. And most importantly my problems were resolved!! I will highly recommend you to others should they encounter problems. Thanks again.
Tech Ross
My second experience with you folks and this was just as good as the first. Thank you so very much. I’m definitely recommending you to any of my friend that have problems. Thanks again.
Tech Ross
Great service. Wonderful to speak with an american. I was with iyogi for three years and have had enough with language barrier and timezone issues. Will be using services again as we have a total of 10 computers that occasionally need help.
Good job!
Tech Joe
I just wanted to comment that the service provided to me by Joe was excellent: he gave great customer service and my computer is running faster than I can ever remember.
Tech Joe
Thank you so much for the computer tune-up on Lucylle’s computer,you don’t know how much it means to her. Being a retired Lady on limited income,and can’t afford to invest in these little things, she really relies on the simple things like her e-mail,and simple card games on the computer for passing time,Lucylle is so Appreciative for this. She Thanks you so much also.
Thanks again Joe,good job with what you had to work with.
Robert W
Tech Joe
Thank you so much for fixing my computer last night! It was the easiest service I’ve ever received. I can’t imagine ever taking a computer in for repair, service, fixing, etc. again! I’ve already shared your web site and my experience with many people! Thanks again!
Tonja
Tech Joe
HI, My name is Kathryn and a couple months ago I had some work done by a Technician that works for you named Joe. I just wanted to let you know how helpful he was and how nice it was to work with someone who did not treat me like a idiot because I did not know much about computers. My experience with computer people has typically been such that they talk down and treat others as if they are dumb children, you know condescending tones in their voices.
Anyway he was very helpful and he explained things and he answered all my questions thoughtfully and respectfully and I wanted to let you know. Also as a side note, I am a government employee who works in employment services for Butte county so part of my job is working with employers and displaced employees and a big part of what we talk and teach about is customer service, well “Tech Joe” has Excellent customer service skills and should be commended. As a result of this I have already recommended your services to several people and I have kept the business cards that were sent to me with my receipt for work (great business move by the way) and I plan on sharing them with others as needed. So Thank you again for excellent services and please know that Joe is doing great work and provides excellent customer service, it was a pleasure working with him.
Thanks again Kathryn M.l
Tech Joe
Thank you for your outstanding service. Your company and service was excellent. I WILL be SURE to tell all of my partners and customers to use your services. Feel free to mail me business cards. Many Blessings. Sincerely, Mary M.
Tech John
Outstanding! I made a phone call, paid a reasonable fee, and then did laundry while the problem was being fixed, and on a Sunday morning, no less! The technician was polite, knowledgeable and efficient. I would recommend Computer Geek’s to anyone. This was a pleasant, painless experience.
Kelly
Tech John
Thank you so much! John fixed both our computers in a timely fashion and I could not be more pleased with your service.
Justin
Tech Ross
This was the best computer repair service i have ever used before! i recommend it to anyone who has any sort of computer problem!
Jim
I definitely want to recommend Ross at Computer Geek’s Online to anyone who has a problem with their computer or for basic computer maintenance.
I had two of the most popular anti virus/malware programs on my computer (you would definitely know the names) and still picked up a virus that these two programs did not even detect. When Ross logged onto my system, I was actually asking him about another problem when he noticed this virus immediately and outlined for me steps we could take to fix it. In an hour, he had removed the virus, checked for any damage, removed my former anti virus programs and installed a better security system, and made the PC run faster. And this was all done remotely, while my computer and I never left the house. Several months later, my father went into the hospital and I had to come up with a way to get work done while helping out my parents. I had an older version laptop that had gotten slow from the amount of programs loaded on it and I wasn’t sure it had security programs in place so that I could use it safely on the internet without picking up malware. Because of my previous good experience with Computer Geek’s Online, I called Ross again.
This was a big task, but he systematically went through and identified programs that needed to come off, set up a security system for me, and again cleaned up the computer to make it run faster. When he was done, this older version laptop ran as fast as my newer desk top and was safe to work online so I could help out my parents. This was a tough time for my family, and I don’t know what I would have done without Ross’ help. He made it seem like no problem at all, but I would have really been in a crisis if I hadn’t known I could trust his service to help me get this alternative computer option functional. Thank you, Ross!!
I also highly recommend going to the web site of Computer Geek’s Online and browsing through the information they have posted about computer maintenance, care, and protection. For those of us who are not IT’s, you can learn a lot here about what is going on with your computer, with advice and tips you can understand and use, and with the terminology explained.
Sincerely,
Eileen Allen, happy PC owner
Tech John,
Hi, I just want you to know how much I appreciate John’s hard work on my 2 computers. I initially called about one where he worked an entire day well into the next on a virus and corrupted missing drives, as well as multiple other issues. I was so impressed by his diligence and perseverance at getting to the root of the problem, and believe me it was a “dozzy”. In the end I hired him to look over another computer as well , to rectify networking issues I have had for several years. Thanks again John, I will never have a “teacher” come to my home again. We will pass your name to all our airline friends at work when they have computer issues that come up. Deb from South Florida
John
Was thorough, nice, and veru informative. Thank you.
John
It is a challenging issue and I do so appreciate Johns tenacity! Thanks so much.
John
Once again, you’ve come through for me – problem solved! Doubly important this time as my office computer got hit by lightning, and my home computer is now IT for me! Thanks again…..Cooki
John
was AWESOME! If you need a reference, testimonial, anything – pls just ask. One hour ago, my computer was in shambles and complete disarray with infections, viruses, etc. Now, it is running better than ever and I cannot thank my tech, John enough! He was great. You provide a great service!
John
was very helpful and patient. I will definitely tell my friends and family about your service.
John
was tremendously thorough and went way above and beyond what I expected. I can’t thank you or him enough. Chalk me up as a VERY SATISFIED customer. I will definitely be back if I ever need anything else. Thank you so very much.
hi Joe
Thank you very much for the great service. You have all my business from now on. My computer has never worked so well and fast. You are a genius. Best money I ever spent on a computer. I will forward off your site to everyone in my address book and strongly recommend your company.
Tony from NH
hi joe
I have never had a computer at home and i am use to the one at work. i am so sorry that i bothered you with this. you did a wonderful job. i am happy to know that my computer is secure. i would like to know if there is anything else i can do to secure my computer in the future i would be glad to use you again.
Ross and Joe,
I contacted Computer Geek’s Online today in an effort to rid my computer of the adware, spyware, Trojan horses (and who knows what else) that has obviously attached itself over the course of the last year.
My computer has been running at an incredibly slow speed, and it has frequently frozen/locked up, that I shut it down and reboot it. My frustration level has been steadily increasing, because I work full-time as a transcriptionist, and my computer is literally my lifeline. I estimate that I’ve been losing at least one hour of productivity each day because of reduced computer speed, etc.
After I explained my problems and allowed Computer Geek’s Online to remotely take over, they spent over two hours reviewing everything on my computer, identifying all the problems, and correcting them. My computer is again running at top speed, and I am delighted!
I highly recommend this company’s services to anyone having similar problems. They are courteous, professional, and experts at what they do. Engaging them is well worth the small investment required for this type of assistance.
Nancy Ooley
Eagan, Minnesota
I am the author of a sales and customer service book called 20 Days to the TOP. In the book I talk about what it takes to create customers for life. Well, you just did! The next time this computer crashes (and it will), I know exactly who to call. It is great to know that I won’t be unplugging it and lugging to my local computer store only to wait days for somebody to fix it. You were attentive, interested, and informative and it appeared like you were actually having FUN fixing my computer. Keep up the passion for helping others and don’t be surprised if your business finds itself BOOMING for years to come.
My Best,
Brian Sullivan
President
Truly knowledgeable and very dedicated to helping fix my computer. Thank you so much.
I want to thank Joe and your company for the outstanding job Joe did last night. My computer was very slow and Joe stayed with it until everything was fixed and running smoothly. Joe was very professional and courteous in every aspect. I can’t thank Joe enough for his tireless efforts with the computer. I will be looking for a new computer (as Joe Z can tell you) in the near future since the one I have is about 7 years old. My husband and I will be giving your company a call when we are ready to purchase. Again, thank you!!
Sincerely,Dr. & Mrs. Carl Florenco
Hi
I’ve been so happy you fixed my machine that I kept surfing and doing things that needed done. Writing this note is to let you know how much we appreciate the service you have provided to us. If there was a rating from 1 to 10, we’d rate it at 12. Not only your skills but also your professionalism, courtesy and above all your integrity have played an important part into your customer relationship, which is rare and great!
You and your staff possess great work ethics and conducts by which other businesses should measure their performance standards.
Again, thanks for everything you’ve done and it definitely was a pleasure to have known you.
Sincerely, Chikh & Mary
Very patient. I would have given up. I hope that I don’t need your service again, but I would use you again and will refer you to anyone who I know that has a problem.
Thank you very much for repairing my computer so fast, and the most amazing part of this whole thing is that I didn’t even have to leave my chair!! My machine was running terribly slow and locking up all the time and I couldn’t understand why. I thought I was running the correct virus software and doing everything correctly but boy was I wrong! After just a short time you were able to fix this problem for me and all I had to do was go online and give you a call. I have been putting this off for so long because it’s such an ordeal to bring the computer down to the repair shop, and I don’t have half a day to wait around for a repair person to come to my home. I’ll look forward to your email maintenance reminder that we talked about, I’ll keep up on this with you going forward so I don’t get myself into this situation again.
Best regards,
Steve Evans
Chicago, Illinois
I just wanted 2 thank you for your help!!! My computer runs great. I gave your cards to my Boss at the Salon and The owner Jays Fine Jewelry’s. I handed out all ur cards. I need more.
Thanks again!
Amy 🙂
Thanks for the help. Yes the defrag and cleaning the dust out did the trick. I guess you should always look at the simplest fix first! I will keep your number and contact info. for all my computer needs for business and personal. I will also call you soon regarding the laptop I will be needing for my business and remote internet access needs. Glad I found you.
Thanks again,
SAM
Thank you so much for fixing my laptop after my son inadvertently loaded some nasty spyware. At first I was skeptical when working with you having just googled “remote help” and picking your link. Once you started work I could tell I made the right decision. I think my machine is running even faster then before I had the problem. Not only will I be calling you to clean and speed up my other machines not infected, but I will recommend your company to others.
Regards,
Dan
CEO-De-ID Data Corp, LLC
Your support representative is very knowledgeable about his job, and is the person need to get the job done. Once again I appreciate the assistance and care given my computer when needed.
You were fabulous. Thank you. Erla
My experience with Computer Greeks was very professional. Each step was reviewed in detail, and even though I had a difficult problem to solve their persistence resulted in a very satisfied customer…problem solved. I will definitely refer Computer Geek’s to all my friends!
Jack
You were fabulous. Thank you. Erla
Great Job, very happy1 🙂
Computer Geek’s is amazing! they are truly knowledgeable and very dedicated to helping fix my computer. Thank you so much.
Your support representative is very knowledgeable about his job, and is the person need to get the job done. Once again I appreciate the assistance and care given my computer when needed.
Excellent service this remote computers are just too amazing thanks so much thanks again take care
mark
You did a fast and great job. Thanks… Larry Gist
The Geek’s really know what they are doing. I’ll be happy to recommend their services in the future. Thanks
Thank you so much! I truly appreciate you taking the few hours you did to work with the mess of a computer I had! Thank you again!
Thanks for the support !! your service was exceptional and i look forward to doing business with company again you guys are great Anthoney
Thank you for your kind, honest help. I will definately recommend you to everyone I know.
Thank so much for making my job run smoothly. It is so nice to have a computer that I don’t have to wait on.
Excellent and friendly service. Understandable resolutions. Not a lot of interaction from me, just took control and fixed things. I will be happy to recommend the service to others. Thanks again computer geeks!
Appreciate the help! We’ll stay in touch Best Regards, Perry Smith
My experience is, as always, totally satisfactory. From initial call to end result, Joe, Ross & Heather never fail to provide professional service quickly and efficiently. I highly recommend signing up for their monthly support.
Cooki
